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Return & Refund Policy – Olithu

Return & Refund Policy

Since our products are food items, we do not accept returns for safety and hygiene reasons.

Refunds or replacements will be offered only under the following circumstances:

  • You received a wrong item.

  • The product was damaged in transit.

  • The product has expired upon arrival.

Conditions:

  • You must raise the issue within 24 hours of delivery with order details and photos.

  • Our team will verify and approve refunds/replacements on a case-by-case basis.

  • Refunds will be processed to your original payment method within 7–10 business days after approval.

Note: We do not entertain refunds for change of mind or taste preferences.

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Festive Joy, Bigger Savings!

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