Olithu Privacy Policy
At Olithu, your trust is as precious as the traditional sweets and savouries we craft by hand. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.
1️⃣ What information we collect
When you visit Olithu or place an order, we may collect:
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Your name, email address, phone number, and shipping/billing address
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Payment details (handled securely by our payment processor — we do not store full card information)
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Your order history with us
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Any messages or feedback you share with us
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Technical data (e.g., IP address, browser type) via cookies for improving site performance
2️⃣ How we use your information
We use your data to:
✅ Process and fulfill your orders
✅ Communicate with you about your purchase or queries
✅ Improve our website and service
✅ Share occasional updates (if you’ve opted in for our newsletter — and you can opt out anytime)
We do not sell or rent your information to third parties.
3️⃣ How we protect your information
We take reasonable measures to safeguard your data:
🔒 Our website uses SSL encryption
🔒 Payments are processed through secure third-party gateways
🔒 We limit access to personal data to team members who need it to serve you
4️⃣ Cookies
We use cookies (small data files) to help improve your browsing experience — for example, remembering your cart contents. You can adjust cookie preferences in your browser settings.
5️⃣ Third-party services
We may use trusted services (e.g., payment gateways, courier partners) who handle your data as needed to deliver your order. They are required to respect your data privacy.
6️⃣ Your rights
You can contact us anytime to:
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Ask what data we have about you
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Request updates or deletion of your data
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Opt out of marketing communications
📧 Email: team@olithu.com